Returns & Exchanges
At Footwear Menders, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn footwear in its original packaging, ensuring all tags are attached and the box is securely sealed for transport.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing